Tourmaline - Kandy

Anniewatta, Kandy, Sri Lankashow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  78 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Sri Lanka

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Overview

The traditional Tourmaline Hotel is a 4-star property set 1350 meters from Asgiriya Stadium. Tourmaline Hotel was opened in 1986.

The hotel is 1300 meters away from Kandy City Center Shopping Mall. Set within a 20-minute walking distance from Kandy city center.

A museum and a temple are set within walking distance.

Tourmaline Hotel is set a 60-minute drive from Mawella Lagoon airport.

Rooms

Tourmaline Hotel welcomes guests to modern rooms appointed with complimentary Wi-Fi, a mini bar, climate control, a laptop safe and flat-screen television. Some rooms at Tourmaline Hotel have a view over the garden. The bathrooms come with a shower, a hairdryer and bath sheets for more comfort.

Eat & Drink

There is a restaurant serving local dishes on site. Guests can relax in the lobby bar serving hot and cold drinks. Royal Mall and Devon Restaurant are situated in a resort area, about 800 meters away of the property.

A full breakfast is served and charges are applicable. 

Services

Residents will benefit from free shuttle bus service, airport transfer and medical service.

Relax

Guests can avail of a wellness area, a Jacuzzi and a sauna as well as steam baths and massage provided on the premises. On-site sport activities include lawn tennis and table tennis.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   24.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Exercise gym
  • Tennis court
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • DVDs/ Videos for children
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Entertainment
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • City view

Room features

  • Air conditioning
  • VIP room facilities
  • Mini-bar
  • Sitting area
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 6 yearsExtra bedChildren above
6 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Kandy railway stationKandy railway station2300 ft
Bogambara StadiumBogambara Stadium3300 ft
Bahiravokanda Vihara Buddha StatueBahiravokanda Vihara Buddha Statue2400 ft
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Royal MallRoyal Mall2600 ftwilliam gopallawa Mawatha
Kamuko RestaurantKamuko Restaurant2600 ft465A William Gopallawa Mawatha
KFC KandyKFC Kandy2800 ftDalda Veediya Kandy
Devon RestaurantDevon Restaurant3300 ftDalada Vidiya
Kandy Muslim HotelKandy Muslim Hotel3300 ftDalada Vidiya
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Kandy City Center Shopping MallKandy City Center Shopping Mall4000 ft
Kandyan Art Association & Cultural CentreKandyan Art Association & Cultural Centre1.1 mi
Kandy MuseumKandy Museum1.1 mi
Ceylon Tea MuseumCeylon Tea Museum1.7 mi
Royal Palace ParkRoyal Palace Park4000 ft
Udawatta Kele SanctuaryUdawatta Kele Sanctuary1.2 mi
Kandy Royal Botanical GardensKandy Royal Botanical Gardens2.5 mi
Temple of Tooth RelicTemple of Tooth Relic1.1 mi
Lakeside Adventist HospitalLakeside Adventist Hospital1.3 mi
Kandy LakeKandy Lake1.0 miCentre of Kandy City
Pallekele International Cricket StadiumPallekele International Cricket Stadium6.7 mi
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Getting around
Airports
Mawella Lagoon (DIW)34.1 mi
Sigiriya Slaf Base (GIU)46.3 mi
Train
Kandy railway station2700 ft
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Reviews
7.4
Very goodBased on  78  reviews
  • 7.4
    Very good

    The hotel staff was friendly and good. The location is very nice

    The way to the hotel is not good, the road is narrow and not safe enough specially at night. A;so one problem we faced in checking out that the exchange rate of the hotel is different than what we get in Booked.net ( our total stay was 487$ and they wanted 526$ ). They count the total stay in LKR and then exchange it to US dollars on thier rates.

  • 7.4
    Very good

    Very nice and modern room

    Hotel is still under renevotian

  • 7.4
    Very good

    The staff tried hard to please us, and attempted to provide 4-5 star service. The bed turn down service was a nice touch, and the rooms are tastefully decorated and modern. Bathrooms look clean and more than adequate.

    The greeting with cool hand towels would have been great except they smelled like mildew. Also the paperwork was done inside the room, which felt odd and should have been just finished at the reception. Tuk tuks do service the hotel even though they said no-it was just a way to use their inflated car service.

  • 7.4
    Very good

    The friendliness of staff at reception and the efficiency with the way the checking in was handled. The house keeping staff very efficient too.

    The service received in the restaurant in spite of hardly any customers in the restaurants the staff were not very informative and did not bother to tell us that the sorbet was not available which was on the set menu and did not ask what we wanted for the dessert. Water glasses were not refilled.

  • 10.0
    Exclusive

    From the friendliness of the staff to their beautiful facility, it is a perfect quiet tranquil getaway.

  • 6.2
    Good

    The room was comfortable and nicely arranged, and clean.

    Nothing much for fun, specially for kids around age 10 to 15, other than the pool, and it didn't had a lunch buffet on Saturday and had to go to next hotel.

  • 3.8
    Guest rating

    Location

    Dirty room and bedbugs. Mattresses on the beds were old and really filthy. Our driver also had bedbugs in his quarters. Sheets were not changed the whole 5 nights holiday. No lift to 3rd floor, so disabled people will have problems staying there as well as elderly people for climbing stairs. There were ants by the minibar fridge. To use spa, pool or restaurant facilities you need to climb more stairs outside. Restaurant food was average and our order was not served correctly as described on the menu (they served us chips instead of mashed potatoes by mistake).

  • 6.2
    Good

    Hotel is far from city you can't reach city by walking it is in insulated place you must have driver with car staff nice and hotel clean. Restaurant is v v v bad and dirty and expend eve for nothing

    Resturand bad far from city I don't advice to co me to this hotel isolated from city Abdulwahab Alsane. Kuwait. Bi

  • 5.0
    Guest rating

    Rooms were clean, nice view from dining area.

    The cost of a basic breakfast was extortionate. Taxis organised by hotel were 50 percent overpriced. hotel is in a very remote location so had few options. I would recommend an alternative.

  • 9.6
    Exclusive

    Every thing is good

    Need more than swimimg pool and internet to be free same as most hotels

  • 9.6
    Exclusive

    The Tourmaline provided good leisure facilities ie Tennis, Billiard Table in the Bar Area was good for mixed time together, Wi-Fi in the open areas easily accessed by all, Food was excellent as was the staff.

    The Hotel Shuttle Bus was free however it only operated between 1pm and 6pm which was not suitable for trips into Kandy for Site Seeing or Dinners at night.

  • 6.2
    Good

    The hotel was chosen because of (over)booking problems in other hotels in and around Kandy. The staff were extremely charming and helpful. The isolated location in the hills above Kandy with breathtaking views of the mountains was a blessing. The refurbishment of the hotel by a famous architect was also a positive experience.

    The room at 150 us dollars per night seems to me rather high priced, since this basic price did not include anything like breakfast, internet access, use of the shuttle van to get to the 3 km distant center of Kandy, swimming pool. For a still unclear reason, I was told I could not order the set dinner menu at 20 us dollars and had to order from a more expensive menu instead.

  • 10.0
    Exclusive

    The situation of the hotel was just lovely. And the windows In the room, opening from wall to wall and floor to ceiling over the countryside and hills making the most of the views, were a great touch. The staff were eager to please and that eagerness made up for any lack of experience of some of them.

  • 8.2
    Fabulous

    We stayed in Tourmaline for 3 nights during Christmas time.Staff were very friendly and tried hard to do good job.Especially, the restaurant manager was very helpful.The breakfast was nice with good selection. Room was spacious, clean with modern design.

    There is no lift, so we had to carry the pushchair up and down.

  • 9.6
    Exclusive

    I loved the views, breakfast, and room. The design was superb. Staff was very welcoming and hospitable and the facilities provided were upto the mark.

    There was nothing I disliked. Just one thing tht its a bit out of way from city.

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Highlights
7
Very goodBased on  78 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Sri Lanka

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 6 yearsExtra bedChildren above
6 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Mawella Lagoon (DIW)34.1 mi
Sigiriya Slaf Base (GIU)46.3 mi
Train
Kandy railway station2700 ft
+ More- Less
Check rooms and rates
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Rooms and Guests
2Guests1room
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